Frequently Asked Questions
Straight answers about pricing, scheduling, coverage, and what to expect on move day.
About Us
- What areas do you serve?
- We're based in Pine Bush, NY. Our core service area is Orange, Ulster, and Sullivan Counties, and we take moves anywhere in New York State, including New York City. See all the areas we serve.
- How long have you been in the moving business?
- Our owners, Shawn and Jessica Spina, have more than 15 years of experience in the local moving industry, and they still run the business day to day.
- Is Spina's Moving Services a woman-owned business?
- Yes. Spina's Moving Services is owned by Jessica Spina and run day to day by Jessica and Shawn Spina.
Services
- What services do you offer?
- Residential, local, and commercial moving, packing and unpacking, limited short-term storage, and specialty moving for pianos, safes, antiques, and senior, military, and apartment moves. See all services.
- Do you offer packing and unpacking?
- Yes. We can pack your entire home or just the fragile items, and we can unpack and set up at the new place so you settle in faster.
- What counts as specialty moving?
- Items and moves that need extra care or equipment: pianos, large safes, antiques, and fine art, plus moves planned around the needs of seniors, military families, and apartment buildings. Learn more.
Estimates & Pricing
- Do you offer free estimates?
- Yes. Estimates are free and come with no obligation. Fill out our online quote form and you'll get your estimate within 24 hours, by email, text, or call, whichever you prefer.
- Is your estimate binding?
- Yes. Our estimates are binding as long as the details you give us are reasonably accurate, so the price we quote is the price you pay. If a move turns out to be very different from what was described, such as many more items or much harder access, we may re-assess the price. The more complete your item list, the more accurate your estimate.
- What payment methods do you accept?
- Cash, checks, most digital payment apps, and major credit cards. Credit card payments may carry an additional fee. Contact us with any questions about payment.
- Are you insured?
- We carry commercial liability insurance for office and business moves. For residential and specialty moves, contact us to go over coverage for your specific move.
Planning Your Move
- How far in advance should I book?
- As early as you can, especially for summer, the end of the month, and holidays. For local moves, 2–4 weeks is usually enough; for larger moves, we suggest 4–8 weeks.
- Do you offer short-term storage?
- Yes, on a limited basis. We have climate-controlled short-term storage for gaps between moving out and moving in. Ask about availability when you request your quote.
- How should I prepare for moving day?
- Start with our complete moving checklist, which walks through the weeks before your move and the day itself. Our packing tips cover the rest.